10/19/2023 0 Comments Time out deli magnolia menuI told her my in-laws are 94 years old and almost ready for bed. She really didn't give a crap and only said she was leaving now, at almost 6:30pm, becuz my tone was not pleasant. She very non-chalantly tells me they got busy-as if that was my problem. I tell her I had a 4pm delivery that was never made. Call again and finally the same lady answers. I texted the number they sent my receipt on and got a company message from a payment company. I called Magnolia immediately and no answer. Well I went to do my errands late this afternoon and when I returned my husband told me the cake never made it and I should cancel since it was already after 6pm and his parents would be getting ready for bed. I paid $10 for delivery since I'm a couple of hours away. The lady on the other end told me her mother was almost the same age and was very pleasant and told me she would call me when she was on her way. Ordered a cake, cannolis and cookies to be delivered to my 94 year old mother-in-law for her birthday today. My heart ❤️ goes out to your mom for a beautiful birthday. This is in response to the lady that ordered the cake for her 94-year-old mom ,she ordered it the same day as her mother's birthday, I felt so bad that she forgot to order for her mother's birthday I told her I would try to make that delivery and do the best I could but I had to make the cake we usually ask for even a minimum of 24 hours to place an order but since it was the same day I was going to try to make the delivery, I was able to make the delivery the following morning which was still within 24 hours I also refunded her $47 so the cake and the pastries were free, after the free service the free delivery and the free products, she still wasn't happy, next time please call the day before and don't expect anyone to bake your mama birthday cake the same day as you order it, I felt so bad that you didn't call ahead that I was going to do my best to try to get that to her but I wasn't able to do it within few hours, bake it and deliver it, while helping customers with previous orders that were called in weeks in advance ,actually I did deliver it within 24 hours of her call and gave her all her money back and she still gave me a bad write up I really hope God blesses her and she remembers to place her calls in advance.
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